Be happy in your work

Published:

A survey has revealed the top 20 factors for working happiness chosen by people in Scotland. The top 20 list, compiled by AAT, the Association of Accounting Technicians, includes flexible hours, having ideas listened to, and hardworking colleagues.

The top three answers were “respect for employees” chosen by 64% of those questioned, further back in second is “flexible hours and understanding when children are sick”, given by 54% of those questioned, and third is “hard-working colleagues”, with 52% choosing that answer.

Happy workers

Top 20 factors for working happiness in Scotland:

1. Respect for employees  64%
2. Flexible hours and understanding when children are sick 54%
3. Hard-working colleagues 52%
4. Being acknowledged for your achievements / hard work  45%
5. Having ideas listened to 43%
6. Fun colleagues 42%
7. Regular thank-you 42%
8. Realistic deadlines 41%
9. Pay review scheme 35%
10. Nice toilets 35%
11. Free parking or close to public transport 35%
12. Patience and understanding of colleagues/management 35%
13. Fast computer and broadband 30%
14. Understanding that you’re on holiday/finished work 30%
15. Extra holidays for time of service 27%
16. Days off around Christmas that don’t come out of your holiday 24%
17. Banter 24%
18. Laid-back office environment 21%
19. Comfy chair 20%
20. Regular progress reviews  19%


The top three answers given by people in Scotland were exactly the same as the top three when the survey looked at the UK as a whole. However, while having fun colleagues was the fourth most popular factor across the UK, it was only sixth in Scotland – perhaps showing that Scottish people prefer to concentrate more while they’re working, compared to the rest of the UK.

Top 20 factors for working happiness across the UK:

1. Respect for employees
2. Flexible hours and understanding when children are sick
3. Hard-working colleagues
4. Fun colleagues
5. Being acknowledged for your achievements/hard work
6. Having ideas listened to
7. Free parking or close to public transport
8. Regular thank-you
9. Realistic deadlines
10. Fast computer and broadband
11. Pay review scheme
12. Nice toilets
13. Patience and understanding of colleagues/management
14. Understanding that you're on holiday/finished work
15. Extra holidays for time of service
16. Days off around Christmas that don't come out of your holiday allowance
17. Banter
18. Free tea and coffee
19. Laid-back office environment
20. Comfy chair


Mark Farrar, chief executive of AAT, said: “AAT’s study has unveiled the factors that people feel really make the difference in their working lives and many of them are small touches or benefits, rather than big unrealistic demands.

“Whilst it’s not always possible to find a job or company that matches everything you want from a career, many of the things on the list are attainable and it’s a good chance for people to work out what matters to them and how to improve their own circumstances. Hopefully, the majority of people will be able to look through and assess their happiness based on how many they can tick off.”

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