Customer Service Administrator 9 Month Contract

Office Angels
Lanarkshire, Scotland
14 Jul 2017
Contract Type
Full Time

*9 Month Contract - Maternity Cover*

Office Angels are recruiting for an urgent client requirement - Customer Service Administrator based in CUMBERNAULD. Our client is a leading, innovative and recognised name in the Construction Systems arena. The post holder will be responsible for building and maintaining positive relationships with clients and ensuring that client retention is high. The role also supports the Contracts Manager and therefore comprehensive administration support essential is essential.

Key Duties:-

Recording customer information on database

Co-ordinate appointments for Surveyors and manage diaries

Assume responsibility for installation programme diary

Liaise with production team

Monitor orders, plan surveys and track installations

Project management and handover of completed projects

Resolve queries and complaints

Provide site teams with up to date and factual information

Record incoming orders and log/support customer satisfaction KPIs

Store and control stock

Maintain an excellent working environment and ensure all quality and compliance standards are met

This is a superb opportunity based in Cumbernauld to work with a very successful and market leading company. Candidates MUST have previous customer/client sales administration or operations administration experience. Excellent Microsoft Office experience is essential coupled with a real 'can do' attitude.

HOURS OF WORK ARE 8 AM - 4.30 PM Monday - Friday

If you are interested in this role and wish to be considered please click apply!

This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.

**If you are currently registered with Office Angels and interested in this role please do not apply online, instead contact your consultant by email**

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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