Customer Service Administrator 9 Month Contract
*9 Month Contract - Maternity Cover*
Office Angels are recruiting for an urgent client requirement - Customer Service Administrator based in CUMBERNAULD. Our client is a leading, innovative and recognised name in the Construction Systems arena. The post holder will be responsible for building and maintaining positive relationships with clients and ensuring that client retention is high. The role also supports the Contracts Manager and therefore comprehensive administration support essential is essential.
Recording customer information on database
Co-ordinate appointments for Surveyors and manage diaries
Assume responsibility for installation programme diary
Liaise with production team
Monitor orders, plan surveys and track installations
Project management and handover of completed projects
Resolve queries and complaints
Provide site teams with up to date and factual information
Record incoming orders and log/support customer satisfaction KPIs
Store and control stock
Maintain an excellent working environment and ensure all quality and compliance standards are met
This is a superb opportunity based in Cumbernauld to work with a very successful and market leading company. Candidates MUST have previous customer/client sales administration or operations administration experience. Excellent Microsoft Office experience is essential coupled with a real 'can do' attitude.
HOURS OF WORK ARE 8 AM - 4.30 PM Monday - Friday
If you are interested in this role and wish to be considered please click apply!
This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.
**If you are currently registered with Office Angels and interested in this role please do not apply online, instead contact your consultant by email**
Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer
Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.