Andreea learns the hotel business
Name: ANDREEA MANOLACHE
Job title: GRADUATE TRAINEE MANAGER
Company: THE CHESTER HOTEL, 59-63 QUEENS ROAD, ABERDEEN
Qualification: BACHELOR OF ARTS WITH HONOURS IN INTERNATIONAL HOSPITALITY MANAGEMENT, LEVEL THREE TOURISM TECHNICIAN DIPLOMA
WHAT DOES YOUR JOB INVOLVE?
As part of The Chester Hotel’s two-year graduate management scheme, I spend three months in each department of the hotel. This gives me an understanding of the various aspects involved in running a successful hotel and also gives me a wide-range of experience. In the operational areas of the hotel, such as the restaurant, conference and banqueting and bar areas, I started off working as a waitress, then a supervisor and finally, as an assistant manager before moving on to the next department. I am currently based in the kitchen of IX Restaurant, the fine dining restaurant at The Chester Hotel, shadowing executive chef, Kevin Dalgleish.
YOUR JOB’S BIGGEST CHALLENGE?
Constantly moving between departments is very exciting, but it means I have to adapt to a new team and understand how each works while performing to the same high standard. It can be challenging knowing you always need to go back to being the newest member of a team. However, by getting involved in activities in and outside the workplace, and offering to help out my colleagues this helps break down these barriers. I don’t mind asking for help whenever I need it and the team here is so friendly they’re very happy to show me how things are done.
BEST THING ABOUT YOUR ROLE?
The best thing about my role is working with people – I love working with different characters and meeting people from all over the world. I am a team player and enjoy working with my colleagues to find ways to improve and provide the best service possible. Also, the graduate management scheme has allowed me to build relationships with people from all parts of the hotel, which has been a fantastic bonus to my job. I was recently awarded the ‘Employee of the Year’ award and was nominated by each department of the hotel due to my passion for helping and supporting other people, even if I am no longer working in their department.
BEST CAREER ADVICE?
Be patient. The hospitality industry is very challenging. However, it is also very rewarding, and as long as you are patient and have a passion for the industry then you can go anywhere. Also, while a graduate role similar to mine is hard work, it will give you invaluable experience which will help you in your future career.
WHAT’S YOUR DREAM?
My dream would be to own my own hotel and one day develop a hotel franchise which provide different services to different target markets. I would love to have the opportunity to work with the best people in the industry who are passionate about hospitality and strive to deliver the best service. I would also like to employ a graduate manager to give someone else a similar opportunity to the one I have had, someone I can help develop into the leader of the future.