Creature of habit


I live in the countryside just outside Ellon, so I normally wake up at 6.45 every morning, which gives me plenty of time to get ready and walk the dog. Once this is done, I’ll have a bowl 
of Weetabix and a cup of tea before leaving for work.

I arrive at the office just before 9am and the first thing I do is turn on the radio and start checking my e-mails. I’ll then respond to e-mails, deal with the post and answer any phone calls that come in. The rest of the morning differs from day to day, as it is based around what the team has got going on at the time.

Rebecca Shiel

My colleagues specialise in mortgages, investments and pensions, so there is a lot of admin involved, as we aim to provide a hassle-free service for our clients. I help the mortgage and financial advisors with their paperwork and these tasks vary all the time, from filling out mortgage and life insurance applications on behalf of clients, to creating reports and processing information onto different systems.


Once all the morning jobs are out the way, I normally take a half hour break to eat my lunch. I’m a creature of habit, so this consists of a sandwich, some fruit and a packet of crisps. I spend most lunchtimes upstairs with my colleagues, but I try to make a point of going out for a walk whenever the weather is nice. When you’re sitting in front of a computer screen most of the day, I find it really beneficial to get some fresh air and give my eyes a break every now and again.

Rebecca Shiel 2


My afternoon tasks depend on what time of year it is and what kind of workloads my colleagues have. For instance, every quarter I need to send receipts to our accountant, so that can be a busy period, while there are other times that I need to log all receipts and commission statements, which is quite time-consuming.

I was the very first person that Phil employed when he launched Phil Anderson Financial Services six years ago, so I know the company inside out. I have a lot of responsibility in my role and I’m very proud that I can assist my colleagues in most areas of the business. We’ve got a great team of people here in Ellon, as well as the offices in Aberdeen and Caithness, as we always try to help each other out when we can. I’m the main point of contact for most of the staff whenever Phil is out of the office, so it is essential that I’m always organised and aware of everything that is happening within the business.


I make sure that all my daily jobs are completed by 5pm, so that I can leave the office on time. This allows me to walk the dog before having dinner with my husband and two boys. Having a good work-life balance is extremely important to me and I’m very fortunate that Phil is supportive of this. He has kids of his own, so is very understanding when it comes to family situations.

After dinner, I’ll either go to the gym or cuddle up on the sofa to catch up on the soaps. I then like to read a book on my kindle before bedtime, which is always 10pm, as I like to wake up feeling refreshed for the day ahead.


1. Phil is a great boss. He rewards his employees for working hard and there’s always some sort of incentive for doing well

2. The team is very close. We all get on well together and have a good laugh outside of work

3. The working hours are flexible, making it easy to take time off for an appointment or to be there for the kids. Phil is a family man and wants his staff to spend quality time with their children

4. I always get such satisfaction from helping our clients get on the property ladder. It’s such a special time in their lives and I love that I get to be part of it

5. I am a very organised person and I like how I have a routine. While my job is very structured, my tasks do still vary from day to day

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