Engineered for success
Published: 15 May 2015
Name: Chris Reid
Job title: Key account manager
Company: Fisher Offshore
My morning routine, which usually takes place between 6.30am and 8am, is often dictated by what humour my children wake up in.
If my daughter finds the dress to match her favourite shoes and my wife doesn’t catch me checking my e-mails while she is trying to change a nappy then we should be OK to get the whole family out the door by 8am.
I have a short commute to Fisher’s headquarters in Oldmeldrum and once I arrive, the working day begins.
My mornings can typically consist of reviews with our various project teams along with the sharing of information with my fellow business development colleagues.
Part of James Fisher and Sons plc, Fisher Offshore offers fully integrated engineered solutions to the offshore, subsea and marine industries alongside a comprehensive range of equipment for rental and sale.
It recently expanded into Singapore with the opening of a centre and workshop situated at Labuan with offices located in the Loyang Offshore Base, at the heart of the island’s offshore zone.
Although my work sees me look after various UK clients and projects, the sharing of data and raised awareness of our overseas activity is an important consideration for me as it can underpin the requirement and work scope closer to home.
As with all roles that involve account management and business development duties, my own involves a fair amount of day to day travelling to attend client meetings and catch-ups.
Being on the road often sees me grab lunch with a client, giving us the chance to sit down and discuss how the general market is and its impact on their business.
My afternoon continues with much of the same and is usually taken up with a mixture of client visits and meetings with the projects teams back in the office.
In terms of our client visits, they can either be project specific kick off meetings, technical reviews or even informal chats to review our services.
Fisher really does pride itself in its strong reputation within the industry so all are as equally as important as each other.
If we don’t get the right information back from the client, then our operations team is compromised in terms of its ability to manage and exceed the clients’ expectations.
We’re a close-knit team at Fisher which helps bring out the best in individuals alongside allowing for information and ideas to be circulated as efficiently as possible.
As we enter 2015 with a focus of enhancing our integrated approach even further, this effective communication carries added importance in allowing our solutions to be of added value and efficiency to the end user.
I regularly meet with office and workshop staff so that projects progress in a productive and positive manner.
After I’ve picked the children up from nursery, I usually get back to the house at around 6pm. From here on in it’s a combination of baby TV, Peppa Pig and bath time before putting them to bed and sitting down to plan out the days ahead.
Although we always say we shouldn’t, my wife and I both find we get so much done in the final hours of the evening and it’s great to bounce ideas off one another.
The mix of work life and family time is always something Fisher places a great emphasis and the flexibility is always there to help juggle the two.
My role at Fisher is a varied and challenging one, but working as part of a talented and friendly team really does help its enjoyment. I’m looking forward to playing my part in further development and success this year.