Recruitment firm's quality recognised
A leading north-east recruitment company has been awarded an internationally recognised certification, due to its commitment in delivering a quality service.
Genesis Personnel, which specialises in delivering expert recruitment solutions to various sectors including oil and gas, marine, commercial, logistics and industrial, has recently secured its ISO 9001 accreditation, following a comprehensive audit by DNV GL which assessed its quality systems and processes in the organisation.
The recruitment company, which was first launched in 1975, has been working toward the ISO 9001 accreditation for the past six months and has been recognised for its customer-focused approach and thorough processes, including its interview structure and selection criteria of candidates.
ISO 9001 is the world’s most recognised quality standard for organisations that prove their ability to consistently provide products and services that meet the needs of their customers and other relevant stakeholders. The standard is based on a number of quality management principles including a strong customer focus, leadership, involvement of people, the process approach and continual improvement.
Managing director of Genesis Personnel, Wendy Marr, said: “Securing this ISO certification is a great achievement for the Genesis Personnel team and highlights our commitment in providing an excellent service to both our clients and candidates.
“This year we are celebrating our 40th year in business, and since day one, we have been focused on providing an efficient service to exceed our clients’ expectations and ultimately create better working relationships. To have been awarded this certification in only six months highlights the strength of our recruitment procedures and the expertise within our company.
“As a business we are continually looking to develop our offering and actively listen to our clients which led to our investment in new sector specific training courses for the maritime industry at the start of the year. Continuous improvement has always been a crucial part of the company’s strategy and will remain a key focus throughout all the services we provide.”
Genesis Personnel is one of the only approved test centres in the north-east to provide and deliver Marlins’ online STCW Security Awareness and Designated Security Duties courses and assessments, which are due to be completed by July 1, 2015 following recent changes in regulation.
The company has also partnered with Marlins for several years on English language testing, using the ISF Marlins English Language test for seafarers and the ISF Marlins Test of Spoken English (TOSE). These assessments are run weekly from its Aberdeen and Peterhead offices.