Front of House Manager (Maternity Cover)

Aberdeenshire (GB)
£23,000 per annum + 38 days holiday
19 Jan 2018
Contract Type
Fixed term
Full Time

Aberdeen’s only Visit Scotland 5-Star tourist attraction, the multi-award winning Gordon Highlanders Museum leads the way in Regimental Museums.

We are now seeking an enthusiastic team worker to cover maternity leave and to join our team as our Front of House Manager to manage all aspects of our Tea Room and Retail operation, from late March/Early April 2018

A diverse job role, the Front of House Manager is responsible for the Duchess Jean Tea Room, Museum Gift Shop and Online shop as well as the visitor reception and leads a team of volunteers and staff to deliver exceptional service in all areas.

Meeting financial targets, developing and managing all aspects of the tea room and shop operations, as well as providing excellent leadership and support are essential so previous experience in these areas is sought. The successful candidate will also be a key holder and will be required to open and close the Museums as required especially on a Saturday.

You will be able to demonstrate excellent communication skills as well as an ability to self-motivate and take the initiative. You will be a team worker with an approachable and friendly disposition and have the ability to work in a busy, ever changing environment. You will be able to deliver high quality customer care and enthuse and support teams of volunteers using your excellent organisational and time management skills.


For an informal chat about the position please contact Bryan Snelling, Chief Executive on (01224) 311200

A Job Description and Person Specification can be downloaded from or can be requested via

To apply for this position please send a CV and covering letter outlining your suitability relative to the Person Specification to or to Recruitment, The Gordon Highlanders Museum, St. Luke’s, Viewfield Road, Aberdeen, AB15 7XH

The Gordon Highlanders Museum’s Policy is to only contact those applicants who have been selected for interview.
Deadline for applications: 12 noon, Thursday 1st February 2018
Interviews will take place: Tuesday 6th February 2018