German Speaking Customer Relationship Executive

£19000.00 - £21000.00 per annum
10 Mar 2018
Contract Type
Full Time

Permanent German Speaking Customer Relationship Executive based in Glenrothes, £19,000 - £21,000 DOE

Your new company

My client based in Glenrothes are looking for a permanent German speaking Customer Relationship Executive to join their busy team. Salary is £19,000 - £21,000 depending on experience.

Your new role

You will cover a variety of German speaking customers plus other designated accounts. You will be responsible for reviewing and processing all sales orders and monitoring customer orders on a daily, weekly and monthly basis. You will process customer complaints acting as an interface between customers and internal teams. You will maintain regular contact to ensure they are kept updated of any issues/changes as required. You will keep customers informed of any changes to services or products as instructed by the customer service supervisor / ,manager. You will also maintain the customer database with specific delivery instructions, contact details and any other customer specific information to provide visibility to other members of the team.

What you'll need to succeed

You will be fluent in spoken and written German. You will be highly experienced in customer service, dealing with a high volume of orders in a fast paced environment. Previous experience with ERP systems is a bonus but not essential. You will have an excellent telephone manner and possess strong I.T skills.

What you'll get in return

Free parking, pension scheme, 33 days holiday and an competitive salary

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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