Area Supervisor (Arboriculture)

Location
Aberdeen, Aberdeenshire (GB)
Salary
£27,302 - £31,111 per annum
Posted
02 May 2018
Contract Type
Permanent
Hours
Full Time

Job Purpose

To manage and supervise a team undertaking a variety of set duties within assigned areas concerned with arboriculture within the city. The jobholder may be required to undertake work in public parks, playing fields, cemeteries landscaped areas, public roads, amenity areas and housing estates and other public open spaces.

The post holder will be expected to:

  • Manage multidisciplinary teams including allocating duties, train, supervising, appraising and supporting the teams in the carrying out of their duties, providing guidance and assistance where necessary.
  • To ensure that work is undertaken in compliance with approved Codes of Practice and Procedures, reviewing and planning work programmes and schedules as required all with due regard to the requirements for Health and Safety at Work.
  • Monitor allocated budget within Financial Regulations.
  • Actively lead, assist and contribute to the creation, development and implementation of Environmental Services strategies, policies, initiatives, programmes and projects.
  • Liaise with customers and deal with their complaints / enquiries in a helpful and friendly manner.

Ensure consistently high standards of customer care are maintained, ensuring that Data Protection and Health & Safety legislation is complied with at all times.

The post holder needs to be able to demonstrate a sound understanding of:

  • Detailed working knowledge and experience of arboricultural teams and practices.
  • An understanding of the relevant legislation including the Environmental Protection Act 1990.
  • Working knowledge of a variety of IT packages including Microsoft Office applications.
  • An understanding of the relevant legislation including the Environmental Protection Act 1990.

The post holder is expected to demonstrate:

  • Proven ability to lead a team to achieve set tasks, delivering required results within a customer focused organisation.
  • Proven ability to communicate effectively in both oral and written forms with a range of audiences including individuals at all levels within the organisation, businesses and the general public.
  • Proven ability to organise and prioritise workloads in order to deal with simultaneous demands and to achieve deadlines.
  • Proven ability to work proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior post.

Proven ability to use a range of computer packages including Microsoft Office and email.

The post holder is expected to display the following behaviours:

 

 

Communication

 

  • Makes sure there are appropriate, sufficient and effective communication channels in place for the team, service or organisation for example regular 1-2-1s and team meetings
  • Keeps people up to date
  • Communicates information clearly and concisely
  • Is open and honest in communication
  • Provides constructive feedback/ advice/ instruction

 

 

Customer Focus

 

  • Encourages team and others to be customer focused
  • Invests effort in making a difference to how services are planned and delivered
  • Works collaboratively across service/ team/ organisational boundaries to deliver excellent customer service
  • Actively seeks out customer feedback to identify service improvements

Professionalism

 

  • Is a role model for professionalism
  • Is flexible and willing to support change
  • Demonstrates honesty and integrity in their decisions and actions
  • Is accountable and holds others to account
  • Is task and solutions focused

Respect

 

  • Recognises the time, effort and commitment of others
  • Shows respect for people at all levels
  • Supports corporate decisions once these are made
  • Is fair and consistent in their approach

Creative/Innovative Thinking

 

  • Looks for more effective ways to improve the service and encourages others to come up with ideas and new ways of working
  • Is prepared to take managed risks

Engagement

 

  • Provides a shared vision and direction and aligns employee performance with team, service and organisational objectives
  • Is accessible and approachable
  • Ensures relevant mechanisms are in place to encourage engagement
  • Encourages good working relationships
  • Explains how decisions have been reached and involves people in decisions which affect them
  • Delegates responsibility appropriately – strikes the right balance between giving guidance and giving responsibility
  •  
  • Future Focused
  • Demonstrates knowledge of the organisation’s vision, mission and aims and works to achieve these
  • Manages budgets and/ or resources effectively and looks for opportunities to maximise budgets/ resources
  • Seeks to deliver results for the organisation
  • Negotiates effectively
  • Sees the bigger picture, both internally and externally, and takes this into account when making decisions

Team Leadership

 

  • Demonstrates a positive approach to work
  • Manages change effectively
  • Creates a work environment which promotes health, safety and wellbeing
  • Is supportive and encouraging
  • Represents team interests to higher management
  • Creates a culture of learning, e.g. coaches and mentors others
  • Carries out effective performance review and development (PR&D) for their team throughout the year – ie provides regular review and support, recognises good performance, deals with under performance and records an annual summary of performance

The post holder needs to hold as a minimum:

A full UK driving licence.

The post holder must have undertaken or be committed to undertaking the following within a specified period:

  • Familiarisation with Aberdeen City Council policies & procedures.
  • Appropriate Supervisor / Front Line Management Training.
  • The following On-line Interactive Learning modules:

  • For Your Eyes Only - ICT Security
  • Data Protection Essentials
  • Equality and Diversity Essentials
  • Protecting Children

To apply please click APPLY

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