Senior Contract Executive
As a vital part of NHS Scotland, NHS National Services Scotland’s mission is to enable and support the delivery of better health and better care, working in partnership. We do this by providing a range of specialised support services that enable NHS Boards to focus their efforts on delivering health improvement and patient care.
The Contracting, Vendor and Service Management Team (CVSMT) provide expert advice and services across the National Health Service in Scotland and is part of the IT SBU.
The role of the IT SBU is to support the NHS Scotland national eHealth agenda through the effective delivery of IM&T products and specialist services that will enable clinical process and efficiency improvements across Scotland. This includes the delivery of IM&T services, systems, data and contracts which enable cross-Board/ boundary integration, workflow, information sharing, cost efficiency realisation and collaboration.
The CVSMT is the principal point of contact between NHS Scotland and the Suppliers of a range of National IT Service contracts, which embrace business and clinical systems at both national and local levels.
An opportunity has arisen for the role of Senior Contract Executive on a two year secondment to provide key administrative support related to the National PACS Contracts with Carestream and Atos that NSS manages on behalf of NHS Scotland. Principal responsibilities will be to:• Focus on the operation of the Change Control procedures around additional and new requirements, including customer liaison and financial administration processes.• Take part in a number of client/contractor governance and project meetings and provide the secretariat for these.• Agree service management processes and ensure these are adhered to. • Monitor service delivery against agreed and contractual service levels.• Management of clients/contractors using established governance arrangements (e.g. service review meetings etc.).• Delivery of appropriate management information and reports as required to various stakeholder groups.
The post holder must demonstrate a high level of competence and demonstrable experience in office administration, telephone and communication skills, personal organisation, initiative, attention to detail, time management and minute taking.
The post holder must exhibit excellent interpersonal skills and be able to deal with people at all levels of the organisation.
The post holder will have a well-developed organisational ability and be able to prioritise their own workload, be proactive and ensure administrative processes are operated in a timely and efficient manner. The post holder should ideally:
• Have at least 2 years specialist contract management experience in a similar role within a high value complex IT services contractual environment.• Have experience within IT/Contracting within Public Sector (commissioning) or Private Sector (supplying), with knowledge/direct experience of NHS in Scotland business processes and experience of Project Management and IT Services Contracting.• Have relevant administrative experience in a supplier/customer services environment. • Have the ability to work well in a team.• Have well-developed written and verbal communications skills and able to interact confidently and professionally with staff and suppliers at all levels.
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
For an informal discussion on the post, please contact Rob Robson) or Karen Triner).
Further information on NSS is available from:
Closing date for completed applications is 29th May2018.
Interviews will be held 12th June 2018 in Gyle Square.
Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).