Guest Service Agent
GUEST SERVICE AGENTS
Could you be our friendly face for pentahotel Inverness?
pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded teams as Guest Service Agents. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the games console being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.
The ideal candidates will have exceptional people skills and enjoy working with a busy and passionate staff. You will be well presented, eager to exceed customer expectations and be able to deliver a warm and welcoming approach.
Key responsibilitiesChecking guests in and out of the hotelDealing with guest enquiriesTaking paymentsServing food in our restaurant and drinks at the barsLiaising with the kitchen, reception and the bar and with the appropriate departments to maintain a high quality service for our customers
AttributesA warm, confident and friendly approachSelf-motivated and enthusiasticDedicated and committed Organised, methodical and funAbility to keep calm under pressureSound administration skills
Hours: 40 hours per week over a 5 day period (thiswill include weekends and bank
Hourly rate: £18,540