Working hours: 7.00 a.m. until 7.00 p.m.
Work Monday, Tuesday
Off Wednesday, Thursday, Friday
Work Saturday, Sunday
Off Monday, Tuesday
Work Wednesday, Thursday, Friday
Off Saturday, Sunday
We are looking for candidates who possess excellent customer service skills, are confident, polite and have excellent communication and keyboard skills.
A refrigeration or HVAC skills would be beneficial but not essential as training will be given.
The successful candidate will work well as part of a team and be adaptable and conscientious. Good timekeeping and attendance are essential.
To manage and triage refrigeration and BMS alarms using bespoke RDM alarm management softwareInvestigate alarms and liaise with sites to agree a repair package to resolve the alarm by remotely connecting to RDM panels on siteAdd clear and concise notes for every alarm to allow all parties to understand what action has been takenRaise service requests for customer’s contractors to attend site and repair the cause of the alarmProvide first stage assistance for customers with issues
Please press "Apply" to upload CV and register interest for an immediate response.