Help Desk Administrator

Recruiter
Bright Purple Resourcing Ltd
Location
Edinburgh
Salary
£22k - £28k pa
Posted
17 May 2018
Contract Type
Permanent
Hours
Full Time
Competitive salary | Attractive benefits | Flexibility



Opportunity for an experience Help Desk Administrator with a technical mind-set to join a fast growing, market leading software house.



This is a brand new, exciting position working for a rapidly expanding company who have recently launched a revolutionary new cash management application for iPad and iPhone users.



Do you have exceptional work ethic and great initiative? Are you looking for a fun and friendly environment with a 'work hard, play hard' attitude? Are you looking for an opportunity to join a company of significant growth with guaranteed potential of career progression?



Main responsibility: You will be working with a community of software users to ensure user-generated content, comments, questions and ad-hoc requests are uploaded to our client platform are responded to, delegated or escalated appropriately and within service levels.



Key experience required:



*Proven track record supporting CRM and platforms to engage with users

*Excellent communication skills both written and oral

*Ability to collate and present market information

*Passion for customer service

*Good understanding of iPad and iPhone

*TECH SAVVY



If this role sounds like you please apply to the position or contact me on either 0131 473 7054 or email for more information


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