Service Technician - Western Commercial - Broxburn
This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training. We work with 14 brands across 29 sites with just over 1200 employees.Service Technician (Back Shift / Day Shift)Western Commercial - Broxburn£26,910 - £31,590 Depending on Experience + Bonuses (OTE £36,420)Thank you for your interest in working with Eastern Western Motor Group. We work with some of the world’s best loved brands. If you haven’t already, please browse around our company website and immerse yourself in our company’s history and read up on our brands. As we start to drive your aspirations to accessing a career here with us at Eastern Western Motor Group, you will really get to understand just why our staff and customers are indeed so passionate about all things Eastern Western!What does the job entail?
To carry out work provided competently and within set timescale To ensure consistently high levels of quality and workmanship To ensure parts for Warranty & R&M Claims are retained and are cleaned and drained of oil, where necessary To develop and maintain skill levels in all aspects of repair, service and maintenance of vehicles To maintain thorough and current product knowledge To work at all times towards delivering the highest possible level of customer service To assist colleagues in their work roles and share best practice with the team To liaise with customers when required to enable right first time solutions are identified Assistance with any other task as required Analyse work orders to identify what work has been agreed. Perform repair work as directed within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicles. Communicate with other departments, including parts and service advisors. Be able to diagnose and detect any additional faults. Ensure that all work is completed safely and complies with retailer and industry guidelines. Help retailer achieve industry-leading standards of process efficiency.What are we looking for? Excellent communication skills Time served technician Previous experience in a similar role Technical skills Quality focused and reliable Problem solving and decision making skills Customer oriented PC literateIn addition we offer first class employee benefits scheme such as: Employee discount scheme with 1600 high street/online retailers Option to staff savings scheme Child care vouchers Cycle to work scheme Excellent discounts on new and used car purchases Company pension 30 days annual leave which increases with length of service Training/Career development Maternity pay Family days out Company Sick pay Life assurance Staff Intro referral scheme