Customer Service Advisor

Nationwide Contingent
Up to £8.75 per hour
12 Jun 2018
Contract Type
Full Time

Excellent opportunity to join a world renowned Building Society on a 12 month contract.

Location: Dunfermline

Full time hours - Monday to Sunday with shift patterns between 8am-8pm ( 1 weekend off in a month)

Pay rate: £8.75 per hour

Purpose of the Role:

As a Customer Service Consultant, you'll respond to enquiries by phone, you will be speaking to our members, brokers and solicitors. You'll exceed expectations by delivering a personal, accountable, friendly and knowledgeable service and always ensuring a high level of accuracy is maintained. You don't need experience in call centres for this role, we are looking for customer focused candidates who have the right attitude & enthusiasm for always ensuring the customer gets the best outcome.

The Candidate:

In order to be successful in this role you will have possessed all or some of the below criteria:

  • Must be comfortable using a PC and Microsoft Office applications
  • Telephony skills - able to deal with customer queries/comfortable working in a fast-paced environment and able to think on your feet
  • Customer service experience would be ideal

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now.

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Alexander Mann Solutions (AMS) is the world's leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources.

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