Sales & Retentions Associate

Capita Customer Management
Up to £19500 per annum + competitive bonus
12 Jun 2018
Contract Type
Full Time

Salary: £19,500 basic plus competitive bonus
Location: Skypark, Glasgow

Start Date: 25th June 2018

Shift/Hours: You will work 40 hours each week , two shift patterns are available to choose from Monday to Friday between 10:00 - 20:00 or Monday to Sunday 08:00 - 18:00

This is The One. This is the role you've been looking for.

Join us in Sales & Retention at Three UK and you'll be picking up inbound calls, spotting buying signals and having a great conversation that leads to sales success and retaining customers. Targets are high because you're dealing with inbound calls, but they're by no means impossible. Yes, it can be challenging. It's also satisfying, because you'll be listening to people, understanding what they're looking for and finding the unique solution or product that they need. There's no one size fits all response to a call around here. Which means it's all down to you and your...

Great conversations…

Whichare a given. Motivated and engaging, there's no doubt that the talent you have for spotting purchasing signals means you understand exactly when to push - and when to pull back. You're someone who enjoys hitting targets and getting results (and, of course, the bonuses that come with success). But you also know how to listen properly. To find out what's important to your individual customer and help them discover the perfect product to help them keep up with their friends, surprise their son or update their phone package.

Shake. Things. Up.

Three UK was born to challenge. And we're proud to have re-imagined our industry over the last decade - and made mobile better. But the world never stops moving on, as digital disruption shifts the landscape once more. We're now part of Capita and that means you'll have access to some great benefits and rewards including:

* 30 days' holiday a year (including eight bank holidays)

* Mobile phone discounts

* Cycle to work scheme

* Team incentives

* Access to private dental care

* High street retailer vouchers.

Intrigued? Think you've got the talent we're looking for? Have proven sales or retentions experience? Keen to know more?

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