Collections Agents ( Contact Centre)

Recruiter
Anderson Knight
Location
Larbert
Salary
From £16,000 to £26,000 per annum
Posted
13 Jun 2018
Contract Type
Permanent
Hours
Full Time
  • Do you have excellent communication skills with an infectious, tenacious personality?
  • Would you like to work with a company that offer development and opportunity?

  • Anderson Knight is looking to recruit Contact Centre Agents for one of our exclusive clients based in Larbert on a collections campaign

    The role is a full time and permanent role that will offer opportunity and an opportunity to join a friendly and ethical company that take pride in offering their staff support and development.

    You will be working in a positive environment that will let you personality shine and always promote from within!

    The role will be to make calls to customers to set up a collections campaign and bring in revenue with enthusiasm and offer detailed information to customers.


    Duties:

  • Give detailed product information
  • Cover customer objections and build rapport with customers
  • Work to achievable KPIs
  • Update in-house system in a detailed and timely manner

  • Personal Attributes:

  • Enthusiastic and positive minded
  • Target and bonus driven
  • Excellent communication skills
  • Driven and informative
  • Experience:

  • Worked in a call centre environment
  • Has collections/sales/customer care experience
  • Worked to KPIs previously
  • In return you will have an opportunity to join an exciting company that has numerous branches all over the UK and a chance to develop to a higher position quickly.



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