Customer Sales Advisor - Contact Centre
Contract: Permanent, full-time 37.5 hours per week
Salary: £17,000 per annum basic salary, rising to £18,000 after probation. Our people earn an average annual incentive bonus of £4,000, with top earners making up to £10,000 on top of their annual salary.
Join us as a Customer Sales Advisor and you'll be part of the Sky family with access to all our perks including free Sky Q, 33 days annual leave and an afternoon every month to develop your career. Based atourLivingston Contact Centre, you'll connect our customers to a world of entertainment and connectivity. You'll take calls to understand their needs and help them stay as valued Sky customers; whether they'd like to change their package or are thinking about leaving us entirely.
Who we're looking for…
You don't need to be an experienced sales professional, but you'll definitely need to bring brilliant customer service skills, ambition, plus a passion to sell. Most importantly, you'll show a real commitment to doing the very best for our customers.
We'll be with you every step of the way
We invest in our people to make sure they excel in their roles and are able to progress their career with us. You'll spend the first three weeks learning the ropes, then receive support from a buddy to practice what you've learnt when speaking to customers. But it doesn't stop there. You'll be given an afternoon every month to work on your own development and to push your career to the next level.
And the perks?
To help you have better conversations with our customers and understand our products inside out you'll receive free Sky Q, phone and broadband to enjoy in your spare time. And, because we know life isn't just about working, you'll receive 30 days annual leave (plus three bank holidays), private health and dental care and a wide range of high street discounts too.
And that's not all - getting here is easy with our complimentary shuttle bus service from Livingston train stations and Livingston Centre, as well as onsite parking and great bus links. You'll have everything you need on site with two subsidised canteens, a gym and plenty of chill out areas; like our games room where you can take a break or play a friendly game of pool or table tennis.
Sound like you? Click 'Apply' and you could be part of our great team.
It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.
We're part of Europe's leading entertainment with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen.
If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.
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