Helpdesk Co-ordinator

Recruiter
Randstad CPE
Location
Edinburgh
Salary
£20000 - £22000 per annum
Posted
13 Jun 2018
Contract Type
Permanent
Hours
Full Time

Randstad CPE are working with a valued client who are looking for a Helpdesk Administrator to join their growing team on a permanent basis in Edinburgh.

For this role you must have 2 years minimum experience within a helpdesk role.

You will be required to carry out the following duties;

  • Assist in the management of daily requests via the Help desk
  • Liaise with Maintenance manager for allocation of works to contractors
  • Liaise with allocated client from beginning to end, updating works on client specific web portals
  • Ordering parts/materials from suppliers where necessary
  • Raise Purchase orders for Contractors/Suppliers
  • Monitor contractor performance against SLA's
  • Assisting with answering phones, screening sales calls, filing, copying, printing, scanning, collating and laminating of documents, post and general office administration duties

If you are keen to discuss this role please give me a call on 0141 248 7212/ 07810 656770 or send an updated CV

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


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