Cash Allocation Team Manager
Job Title: Cash Allocation Team Manager
Salary: £ 31,345- £41,396 depending on skills and experience
Permanent | Full Time Hours| 37 hours per week
As Manager of the Cash Allocation Team you will initially be expected to lead the set-up of the new team within Business Energy. You'll review the existing processes delivered by the Retail Income Team and you will be required to coordinate the training of the new Business Energy Cash Allocation Clerks.
You'll be accountable for the transformation of the business ensuring teams are coached through periods of change. As part of the SSE team you'll ensure compliance with company policy, regulatory requirements and legislation and be accountable for managing teams to deliver compliant Health & Safety performance.
With your commercial experience, you'll be responsible for acting on and representing decisions made by wider leadership teams. You'll be accountable for your own and team's performance, using processes and management techniques to deliver excellence. You'll create and maintain an excellent working environment for your team and build relationships with key stakeholders across the wider business. As Team manager, you'll have a collective responsibility to manage the controllable team costs and ensure SSE's high levels of customer service are met at all times.
Your Skills & Experience
As a leader, you will be a strong motivator and have ability to utilize available performance tools. You'll have knowledge of general office IT applications, strong numeracy skills and good knowledge of Customer Service around payments and cash advices. You'll have a strong overview of the cash allocation process and where it sits in the wider order to the Cash Process. You'll monitor attention to detail and accuracy across the team. You will have experience in the business Intelligent application to allow you to report on any arrears.
Our Business Energy business supplies businesses with electricity and gas, offering a wide range of energy contract solutions including fixed and flexible contracts, serving a broad and diverse range of clients from micro businesses to large national corporates.
We have an excellent benefits package as part of our offering. Here's a few highlights; - Generous holiday allowance (you can even buy additional holidays) - Great share plans - Group Pension Plan - One day paid volunteering - Tailored internal development opportunities
Just click the Apply button to submit your application, it doesn't take long.
Closing date for applications is: 15th August 2018
Please note interviews for this post will be held on 22nd and 23rd August 2018
This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, we'll conduct some pre-employment checks.