Customer Complaints Advisor - 3UK
Customer Complaint Handler
Salary: Up to £22,000
Start Date: 20th August
Location: Skypark, Glasgow
Shift: Flexible between opening hours Monday - Friday 8am -8pm & Saturday - Sunday 9am - 6pm
Personable. Friendly. Empathetic. That's you all over.
Joining our Customer Relations Team at Three, you'll be taking calls from customers who are looking to you to sort out their problems. You'll use your brilliant listening skills and talent for conversation to help them.
Great conversations are a must.
You'll have exceptional communication and negotiation skills - and we'd like to be able to show us your expertise here. Calm and collected, encouraging and engaging, you'll listen to your customers and gain their trust, always seeking the best possible results. A brilliant team player, you can build good relationships with everyone you work with. Above all, you'll be able to hit the ground running.
Shake. Things. Up.
We didn't think it could get more exciting than being the first UK operator to offer unlimited data. Build the UK's fastest growing 3G network. Roll out 4G to 8 million customers. Or provide 'All-you-can-eat' data so you can stream your favourite shows. Then we surprised ourselves by becoming even more agile, more collaborative, and rebuilding the entire company.
Working on the Three UK customer service account at Capita means you'll have access to some great benefits and rewards including:
* 30 days' holiday a year (including 8 bank holidays)
* Mobile phone discounts
* Free fruit
* Cycle to work scheme
* Team incentives
* Access to private dental care
* High street retailer vouchers.
Intrigued? Think you've got the talent we're looking for? Keen to know more? Apply Now!