Customer Contact Officer

Recruiter
myjobscotland
Location
Dundee
Salary
£18,173 - £19,562 per year
Posted
11 Aug 2018
Contract Type
Permanent
Hours
Full Time
Job Description
Based at 3 City Square, you will work full time, 37 hours per week, temporary for 6 months from the date of appointment.
Requirements
You will have 3 National 4s, or equivalent, to include English and 2 other relevant subjects.
Responsibilities
You will provide efficient and effective customer service to the public and assist the Waste team by providing support to enable the successful implementation of the new waste and recycling service. This will involve the provision of information and practical advice to householders - by phone and in person - in order to encourage them to participate in waste reduction & recycling practices, as well as undertaking administrative support functions within the team.
The Individual
You will have experience of working in a multi-tasking, computerised, customer services environment and of dealing with members of the public.You will have well developed written and oral communication skills and the ability to work with people and as part of a team. You will also have time management skills, the ability to identify and explain relevant information to others and to work under pressure.You will have a full driving licence, be willing to work outdoors and to work extended hours as required.

More searches like this