VISA and Immigration Officer - Hindi and any other Indian language speaker

Recruiter
VFS GLOBAL
Location
Edinburgh, Midlothian
Salary
15000
Posted
11 Aug 2018
Contract Type
Permanent
Hours
Full Time

VFS Global is the world's largest Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide. Today, VFS Global serves the interests of Diplomatic Missions of 59 Client Governments and operates over 2329 Visa Application Centres in 129 countries worldwide and has processed over 145 million visa applications since its inception in 2001.

We are looking for a Officer - Operations with immediate start date. Contract duration: 6 months with possibility of extension.

Working hours: 7 hours Monday-Friday (08:30AM-15:30PM)

Main responsibilities:

Processing applications and data entry

Collection and scrutiny of passports from the Visa Application Centre

Handover of Passports to the High commission and/or its Consulate

Handover of passports to Courier/Applicants Handling of postal applications

Scanning and uploading of documentation

Tracking of passports Handling customer queries in person, by email and on the telephone

Fee collection and cash handling

Preparing reports for day to day transactions

General administration duties

The above list is not exhaustive, and other duties may be required from time to time in line with business requirements

Experience/ Qualification required:

Excellent written & verbal English communication skills

Knwoledge of Written and Spoken Hindi and any other Indian language would be mandatory

Good knowledge of Microsoft Office packages

A good attention to accuracy and detail

A proactive can-do attitude Flexible / ready and willing to work in shifts

This is certainly not an exhaustive list of duties, as dealing with the general public brings new challenges on a daily basis

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