Information Advice Officer, Advice Shop, 409.11, CD 26/08/2018

Recruiter
West Lothian Council
Location
Bathgate, West Lothian
Salary
21079 - 23707
Posted
11 Aug 2018
Contract Type
Permanent
Hours
Full Time
Advert

36 hours per week, fixed term to 30 June 2019

This post is based within the Advice Shop where the successful candidate will work to promote financial inclusion and alleviate poverty through advice and advocacy in the areas of welfare benefits, money, housing and energy advice.

The post holder will be responsible for delivering energy advice to all West Lothian residents with a focus on working with Home Energy Efficiency Programme Scotland (HEEPS) and Scotland’s Energy Efficiency Programme (SEEP) customers, through maximising income, providing advice and assistance to resolve billing issues and helping customers to better understand and manage their fuel consumption.

The successful candidate will also assist on developing the energy advice service and help with targeted campaigns with specific groups identified as being at high risk of fuel poverty.

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