Administrator - Revenue Services
Job Title: Administrator - Revenue Services
Salary: £21,161 - £27,947 depending on skills and experience
Permanent | Full Time Hours with flexible working patterns available | 37 hours per week
SSE's Revenue Services business is responsible for managing energy theft investigations and warrant activity for our supply agents and external customers, as well as undertaking additional activities to fulfil our obligatory requirements.
You'll be responsible for booking warrants, updating and maintaining spreadsheets, dealing with email and telephone queries (from internal and external customers) and maintaining records for Managers. You'll provide a variety of other clerical assistance across the team.
Your Skills and Experience
To carry out the role successfully you must have strong IT skills, particularly Microsoft office (Word, Excel) and you'll have previous experience in dealing with customers (by phone and email) professionally and efficiently. You'll be a strong team player and will be highly accurate in your work. In addition, you'll be a well organised and reliable individual, with the ability to work with minimal supervision.
Our Retail business is a market leader in supply of electricity and gas and in other energy-related services such as telecoms, broadband and boiler cover. We supply energy to more than seven million household and business account under our brands: SSE, SSE Scottish Hydro, SSE Southern Electric and SSE SWALEC in the Great Britain market and SSE Airtricity in the markets in Northern Ireland and the Republic of Ireland. At SSE, we're committed to giving you excellent customer service and treating you fairly; we want to make life easier for you, find ways of saving you money, and be on hand to help when you need us the most, that's our customer promise.
We have an excellent benefits package as part of our offering. Here's a few highlights;
- Generous holiday allowance (you can even buy additional holidays)
- Great share plans
- Group Pension Plan
- One day paid volunteering
- Tailored internal development opportunities
Just click the Apply button to submit your application, it doesn't take long.
This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, we'll conduct some pre-employment checks.