Lead Technical Engineer
Job Title: Lead Technical Engineer
Salary: £35,721 - £40,221 depending on skills and experience
Permanent | Full Time Hours
Home Services, SSE's gas and electrical maintenance and installations business has over 200,000 customers, with a target of over 1 million customers by 2020. As one of our Gas Safe registered engineers, you will be the face of our business in our customers' homes. You will undertake servicing, fault finding and repairs on a range of domestic gas appliances, to keep our customers safe and warm.
As a Lead Technical Engineer you will already have extensive experience in the maintenance & repair of domestic gas central heating boilers and systems. You will be required to undertake difficult & challenging fault finding tasks. You will also be expected to attend and resolve complex customer situations by delivering a world class level of customer service, utilising both your strong communication skills & fault finding expertise.
You will have the additional responsibility of providing other Gas Technical Engineers with technical advice, coaching and development. This role will also include out of hours call outs and some shift work.
Your Skills and Experience
You will be ACS qualified with a minimum of CCN1, CENWAT, HTR1 and CPA1 and experience of servicing, fault finding and repair. It is also essential that you have a full driving licence.
Our Retail business is a market leader in supply of electricity and gas and in other energy-related services such as telecoms, broadband and boiler cover. We supply energy to more than seven million household and business account under our brands: SSE, SSE Scottish Hydro, SSE Southern Electric and SSE SWALEC in the Great Britain market and SSE Airtricity in the markets in Northern Ireland and the Republic of Ireland. At SSE, we're committed to giving you excellent customer service and treating you fairly; we want to make life easier for you, find ways of saving you money, and be on hand to help when you need us the most, that's our customer promise.
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Closing date for applications is: Tuesday 18 September 2018
This vacancy is open to internal candidates only, so please notify your line manager before you submit your application.