Visitor Centre Manager
VISITOR CENTRE MANAGER
37 HOURS PER WEEK
Salary: £23,800 - £36,500
SSE's flagship visitor attraction, Pitlochry Dam Visitor Centre is nestled in the heart of Highland Perthshire. The centre tells the story of a rich heritage which spans the last 7 decades and is waiting to be shared across our local communities and the wider Tourist Market.
Pitlochry Dam Visitor Centre - In a nutshell
We are proud to have welcomed over 200,000 visitors since January 2017 to this year-round, free to enter, exhibition and café.
Situated on the banks of Loch Faskally and overlooking the iconic hydro dam and power station, the Centre boasts two informative hands-on exhibition areas. Visitors are wowed by the story of the massive 'Power from the Glens' project, by its transformation of life in the Highlands, and by the remarkable achievements of the pioneers who worked on the early hydro schemes.
The 60-seat café is very popular with tourists and locals, serving freshly prepared local produce. And when the coffee and scones are finished, visitors have an opportunity to browse the inviting shop, which offers a range of souvenirs and gifts sourced from small local suppliers.
Fancy a new adventure? Or how about developing your existing skill-set? Either way this is a fantastic opportunity for a highly motivated team player to join Perthshire's newest tourist attraction.
The role is exciting and varied and your main priority is to make sure that our visitors experience a safe and enjoyable visit. To help you achieve this, you will lead a high-performing team who are focussed on maintaining exemplary levels of service.
We are looking for a motivated and enthusiastic leader, and we welcome applications from candidates working across the service industry, whether in Hotels & Catering, Arts & Community Venues, or other Visitor Attractions.
The delivery of exceptional customer service, and a proficiency in facilities management, are key to this role, as is the ability to demonstrate flexibility. Going the extra mile to put our visitors at the heart of our operation is vital.
As well as the strategic delivery of the centre, which will include health and safety, financial accountability, marketing and facilities management, you will also be responsible for the day to day operations of both the exhibition and the coffee shop.
This is a unique position for a dedicated manager who wants to work for one of the UK's leading companies in a beautiful rural location.
You'll demonstrate a successful background in managing and developing people as well as delivering exceptional standards of visitor or customer experience. A strong understanding of financial and stock management is key, as is experience in the retail or catering industry.
We need a team player who has good judgement and is willing to make decisions; will demonstrate loyalty to the wider team and has first class communication skills.
Good general knowledge of Scottish history and the local community would also be considered advantageous.
We are looking for flexibility to cover 37 hours spanning a shift pattern of 5 out of 7 days. This will include regular weekend work and occasional (pre-arranged) evenings.
We'd love to hear from you if you think you've got what it takes to be the new Pitlochry Dam Visitor Centre Manager.
And, because we know at SSE that your salary isn't all you're looking for when choosing a new role, we reward our colleagues with a range of benefits, such as:
- fully paid holiday leave
- employee share schemes
- contributory pension scheme
- childcare vouchers
- employee discounts
- full uniform and much more.
Just click the Apply button to submit your application, it doesn't take long.
Closing date for applications is: Monday 8th October 2018.
This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, we'll conduct some pre-employment checks