Support Assistant (FIF12035)

£14,379 - £17,176 per year
12 Oct 2018
Contract Type
Full Time
Job Description

Interview Dates: Week commencing 5 November 2018

The job pack for this vacancy is attached at the bottom of the page. It provides more detailed information about the job and the type of person we are looking for.

All employees are expected to display and promote certain behaviours in the workplace. Our 'How We Work Matters' behaviour framework contains more information and is available via this link.

Before applying, it is important that you read the 'Candidate Information' by clicking on this link. The main Terms and Conditions and employment are available via the same link.


To provide an efficient and effective business support service in a professional manner in line with business requirements.

Providing a customer-oriented approach, delivering a service which is responsive to customer needs.

The role involves maintaining computer systems and processes, data/word processing, preparing and distributing documentation, mail handling, scheduling meetings, minute taking and appointments and copying/printing.

We pay the Scottish Local Government Living Wage of £8.33 per hour for this post.

The Individual

National 4 with core skills modules, SVQ1, 3 Standard or "O" Grades or Equivalent.

You should have experience of working in an office using current computer based applications to carry out a range of duties. Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries. Confidentiality awareness is essential.

You should be a confident user of IT applications, showing ability to use packages effectively

Key skills required include numeracy, attention to detail, time management, customer service/care, interpersonal and organisational.

You should be able to work as part of a team or on your own as required.

For further information, please contact:Jenny Fletcher, Team Co-ordinator: 03451555555 + ext 493933 or

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