Tenancy Sustainment Officer, West Lothian Civic Centre, (411.32), CD 28/10/2018

£24,383 - £27,405 per year
13 Oct 2018
Contract Type
Full Time

A vacancy has arisen within the Housing Need Service to provide tenancy sustainment for Homeless persons within West Lothian.

The post holder will work as part of the Housing Support team and they will contribute to the provision of a range of flexible services to meet the needs of individuals/households threatened by homelessness & during the transition from temporary accommodation, emergency accommodation, leaving care or custody.

The service provides support to individuals in locations ranging from temporary tenancies in the community, sofa surfing at care of addresses to emergency accommodation units located around West Lothian. Tenancy Sustainment Officers (TSO) will be located in small teams within the service and based at locations throughout West Lothian as part of Housing Need Service.

This post is to cover vacancy within Homeless Units and post will require applicant to work a shift pattern covering out of hours /lone working and working public holidays, as such this post will be subject to a shift allowance.

The skills and knowledge you must have:-
  • Be qualified to SVQ Level 3 in Social Care
  • To maintain a working knowledge of relevant legislation e.g. Housing (Scotland) Act 2001, Homelessness Bill, Children's (Scotland) Act 1995, Adult Support and Protection (Scotland) Act 2007 , Care Commission Housing Support registration requirements
  • Have a recognised qualification that meets Scottish Social Services Council registration requirements
  • Significant experience of working in a Housing & Support environment
  • An ability to undertake lone working, this will require working with clients in their own tenancy/community setting.
  • An ability to work with customers who may have challenging behaviour
  • Experience of working with vulnerable groups
  • IT literate - an ability to use software applications E-Mail, Excel, Data Entry, Word,PowerPoint etc

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