Housing Assistant

Recruiter
Resourcing Group
Location
Livingston
Salary
£8.50 - £9.50 per hour
Posted
13 Oct 2018
Contract Type
Fixed term
Hours
Full Time
Housing Assistant required in Livingston for a temporary contract

Role: Housing Assistant - Housing Experience essential
Based: Livingston
Start: ASAP

Role Profile -

Resourcing Group are recruiting a Housing Assistant to work in a small but hardworking housing team within a social housing provider. You will be one of the first points of contact in the office and must be confident when talking to tenants face to face and over the telephone.

As this role will be working in the housing side of the company, experience of working within social housing would be preferred, purely from a terminology point of view.

Skills/Duties
* Processing repair reports and works orders, investigating any delays
* Respond to enquiries from the public in a timely and professional manner, focusing on the provision of excellent customer service at all times.
* Administrative duties associated with the Housing Management team, including mail merge tasks, direct debit payments, electronic credit card and debit card payments, contractor no accesses, invoice checks and complaints database
* Reception duties as required
* Assist with Universal Credit applications, helping tenants log into DWP online application form and provide guidance as required
* Provide office based support service to all Housing Officers
* Assist with rent arrears management

You will need to be competent using all programmes on Microsoft office, but would need to be capable of using both Excel and Word.

We have long and established relationship with all clients and feel this role would provide an excellent opportunity to the right candidate.

For details on this or any other role please contact Wael Alsabti on 0131 297 2097

Resourcing Group is acting as an Employment Business in relation to this vacancy.

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