Field Sales Executive

Kate Raymond Consulting Ltd
Edinburgh, Midlothian
16400 - 40000
13 Oct 2018
Contract Type
Full Time

Job title:Residential Sales Consultant

Reporting to: Residential Sales Manager

Job summary: To generate own leads in order to sell relevant home security packages and generate annual monitoring revenue (AMR).


  • Sell 8 new units per week.

  • Achieve an average of £440 OV per month.

  • Maintain an 80% company Smart Home penetration.

  • 4 self-generated sales per week.

  • Convert minimum of 50% appointments made.

    Typical decisions

  • Identification of target consumer market opportunities.

  • Formulation of correct package for target consumer, optimising cross-selling opportunities.


  • Flexibility to adapt working hours to meet with customer requirements.

  • Key contacts include:


    Other Consumer Consultants

    Consumer Sales Manager


    Sales professionals from other sales channels.

    Engineers - To source opportunities


    In order to form partnerships and gain referrals:

    Local Builders

    Tradesmen (local plumbers, electricians, glaziers and locksmiths)

    Crime prevention groups

    Man Guarding and Key Holding Companies


    Self generate sales leads by networking, referrals and cold calling.

    Lead generation - qualification of prospects in alignment with target consumer market.

    Prioritise self leads to maximise new business sales opportunities.

    Build strong relationships with potential and existing customers from initial call strategy gaining their trust and respect.

    Attend potential customer premises to undertake surveys and progress sale.

    Sale of home security packages including intruder, access and CCTV products through effective sales strategy.

    Attend company site to process customer contracts and finalise administration relating to the contract.

    Account management - maintain relationship with customer post-installation to ensure customer satisfaction and obtain referrals. Taking ownership of the customer and their issues.

    Identify and progress resale opportunities for premises with existing company systems

    Present the company as a credible and professional supplier of fire and security products.

    Maintain knowledge of products and services and industry developments.

Person Specification

Personal Attributes

Excellent communication and interpersonal skills.

Able to build strong relationships and influence others.

Self motivated, enthusiastic and inspirational, able to bring a sense of urgency to situations and to demonstrate an active approach.

Persistent, resolute in focusing on results and able to set tough objectives, monitor progress and if necessary take corrective action.

Able to remain forceful when others become pessimistic and defeatist or when dealing with new and unexpected situations.

Innovative and creative, able to remain confident when dealing with negative situations and to come up with imaginative solutions to difficult problems.

Cultural fit with company values

Willingness to undertake irregular working hours

Smart appearance, professional approach

Full driving licence


Customer focus

Solution Selling

Integrity and trust


Drive for results


Action oriented


Presentation skills

Time management

Standing alone


At least 3 years sales experience, ideally in a consumer market.

Demonstrate a successful track record of achievement in sales.

Networking with relevant groups.

Door to Door sales experience


PC literacy, including knowledge of Microsoft Office products.

Knowledge of the security systems industry advantageous but not essential.

Fluency in English language (both verbal and written).


  • English & Maths (A, B or C grades) GCSE or equivalent

  • Educated to A level standard (A, B or C grades) or equivalent (desirable)

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