Retail Shift Leader
Fantastic New Opportunity for Team Members to deliver excellent customer service helping our customers enjoy our world-class delicious Doughnuts!
Based at Edinburgh Airport - 5 years references will be required.
Working 30 - 40 hours per week in shifts commencing from 0300 to 2200.
If you love working in an exciting fast-paced environment, you have strong teamwork skills and take pride in delivering excellent customer-service, and want to work for an exciting and growing company, this could be the perfect opportunity for you!
At Krispy Kreme, you`ll find a company that thrives on the passion, energy and commitment of its people. Whatever your role, you`ll take absolute pride in a job well done, always looking to show your initiative and reach for the highest standards. And above all, you`ll love having a good time - the ingredient that makes a Krispy Kreme moment so magical.
For you, it`s all about the best possible service. Whether our guests are looking for one doughnut and a coffee or a dozen of our favourite assorted, whether they are eating in or taking away, you`ll ensure that every single guest that visits us experiences the Krispy Kreme magic. You will love what you do and instil this passion and commitment to excellence across your team!
What will I do as a Retail Team Member at Krispy Kreme?
-Serve our famous doughnuts and bespoke blend of coffee with exemplary customer service, greeting our guests with a sincere smile, serving them quickly and accurately, whilst being courteous and pleasant throughout their time in our store
-Create a clean, welcome environment for all our guests
-Create magic moments for all of our guests
-Understand the whole doughnut making process and take customers on doughnut tours of the factory (if applicable)
-Live the Krispy Kreme values
What can we offer you?
Krispy Kreme takes pride in giving the best experience through great service and quality products. We seek to recognise the achievements of individuals who make this possible. To celebrate your success we have created the following awards:
• Employee of the month/quarter/year
• Long service award
• In store incentives e.g. shopping vouchers, cinema tickets
• Annual awards evening
• Employee Assistance Programme - support helpline
• Opportunity to have your say through engagement surveys
In addition to all of this, we encourage all of our employees to enjoy our products! During your breaks you will be entitled to hot drinks and doughnuts free of charge and if you wish to take home any doughnuts after work you can buy them for a 50% discount. Krispy Kreme also offers great career progression! We really value our people and will provide a culture that allows you to develop your own style and fulfil your potential.
What skills and experience do you need to be successful at Krispy Kreme?
-A passion for the Krispy Kreme brand
-A willingness to learn and develop in the role
-Ability to create a fun and engaging working environment
-Ability to work to company brand standards and lead by example to encourage your team to do the same
-Proof of right to work in the UK
If the above sounds like you, and you’re looking for a new opportunity in an exciting growing Company, please apply now!