Food and Beverage Supervisor / F&B Supervisor

Recruiter
Fixed Recruitment
Location
Aberdeen
Salary
£10.25 per hour
Posted
10 Nov 2018
Contract Type
Permanent
Hours
Full Time

Job Title: Food and Beverage Supervisor / F&B Supervisor

Location: Aberdeen, Scotland - AB15 9PN

Salary: £10.25 per hour plus benefits

Start Date: ASAP

Duration: Full Time Permanent

Working Hours: 37.5 hours per week 5 days out of 7.

Food And Beverage Supervisor / F&B Supervisor Job Introduction:

We currently have an opportunity for a F&B Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Food And Beverage Supervisor / F&B Supervisor Role:

  • Assist with leading and managing a team of up to 10 F&B Assistants, supported by the F&B Manager
  • Ensuring service standards across the hotel are in line with or above client expectations
  • Liaise with the F&B Manager to ensure seamless delivery of all assignments and responsibilities
  • To be willing to support all departments of the hotel wherever possible and to understand the flexibility required when business levels peak and trough, to deliver the best possible service
  • To comply with all Sodexo and Shell policies and procedures

Food And Beverage Supervisor / F&B Supervisor responsibilities include:

  • Oversee the service of all food & beverages within the hotel in absence of the F&B Manager
  • Work Duty Manager shifts as and when required
  • Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time
  • Be passionate about food, beverage and customer service, seeking to ensure that the highest standards are met at all times
  • Complete minor food preparation tasks as necessary to assist with food service
  • Be in attendance at core meal times ensuring that all customers receive the best possible service as well as providing an initial point of contact should there be any questions or complaints
  • Actioning customer compliments by praising staff and resolve complaints satisfactorily, referring to your line manager where necessary
  • Managing the restaurant and bar booking sheets
  • Liaise with chef on duty to ensure seamless food service and ensure good communication with head chef to provide feedback on food service
  • Organizing and delivering events and functions to the required standards
  • Liaise with the events coordinator regarding organization of functions and events
  • Involve and manage food and beverage promotions ensuring costings are accurate with achieving correct GP
  • Identifying and maximize up selling opportunities for profitable sales growth
  • A proactive attitude to continuous improvement is visible with regular meetings to review service delivery including service styles and menu offers as well as positive customer feedback, ensuring that the whole team is engaged in this process
  • Report and liaise regularly with management team regarding departmental performance and ensure they are informed of any relevant information or issues
  • Knowledge of health & safety and food safety in a catering environment
  • Maintain levels of quality, cleanliness, food safety and hygiene in line with company SEMS, Safeguard and local authority regulations i.e. EHO, HSE

Food And Beverage Supervisor / F&B Supervisor Knowledge, skills and experience required:

F&B Supervisor Essential:

  • Previous track record of catering/ hotel employment in a similar role
  • Proven experience in stock management, cash control and customer service
  • Proven leadership skills to lead and motivate a team
  • Good standard of literacy and numeracy, sound financial acumen
  • Competent IT skills including MS Word, MS Excel and MS Outlook
  • Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
  • Good time management and organizational skills
  • Ability to work well under pressure managing multiple workloads
  • Ability to achieve and set standards and operate to performance criteria, with particular regard to hotel operations
  • Knowledge of Health and Safety and Food Safety
  • Able to demonstrate attention to detail and adherence to standards
  • Positive approach to learning in role and identifying own training needs as appropriate
  • Self-motivated with a sense of own initiative
  • Ability to work effectively as part of a team
  • Flexible approach to role - must be available to work different shifts including evenings and weekends

F&B Supervisor Desirable:

  • Basic Food Hygiene Certificate
  • IOSH Managing Safely Qualification or Equivalent

About the Company:

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. If you feel you have the relevant experience and skills to carry out this Food and Beverage Supervisor role then apply today.


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