Search are looking for Techncial Advisors based in Dunfermline, We are looking for people with call centre experience preferably from technical.
Your daily duties will be:
Being the first point of contact from customers with faults.
Calling engineers if needed to come out to the problem.
Provide technical assistance to resolve faults over the telephone
Make sure all jobs are logged on the system
Liaising with different departments
Working in a fast paced and target driven environment
Providing excellent customer service
The salary is £18200
Shifts are working between 6am-10pm Monday- Sunday
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.