SSE

Customer Service Advisor - PERTH

Recruiter
SSE
Location
Scotland, Perth & Kinross, Perth
Salary
£9.81 - £11.00 per hour
Posted
29 Nov 2018
Ref
516744
Contact
SSE Plc
Contract Type
Permanent
Hours
Full Time
Function
Customer Service

CUSTOMER SERVICE AND RETENTION ADVISORS

PERTH

PART TIME (9.30am - 2.30pm, Monday to Friday)

Starting salary £18,872 pro rata / £9.81 per hour

Opportunity to increase salary to £21,161 / £11 per hour after 12-18 months' sales experience

Quarterly bonus up to £500

Great benefits and career development

You'll be receiving calls from new and existing customers to review and renew their energy products. You'll understand each customer's needs and offer a range of products. We want customers to feel they are making the best choice in being with SSE - and every call you take will be an opportunity to prove this.

We're interested in people who can be flexible to adapt to different customer situations. You'll use the support at hand and a great attention to detail to deliver the best solutions every time. If you enjoy setting yourself challenging targets you're likely to fit in well. Previous customer service experience is preferred but not essential as we'll provide you with 4 weeks of training.

Your journey doesn't stop there, your ongoing development will be supported as you move from training and start taking live calls. Opportunities to gain new sales skills are available after 6 months, and we have a Future Managers programme to support interested colleagues in developing essential leadership skills.

Our excellent benefits package includes:

* 34 days' holiday (pro rata) and opportunity to buy more

* Matched pension contributions

* Share options

* SSE product discounts

* SSE Rewards, pre-sale access to SSE venues

* SSE Advantage, a range of discounts at leading online and high street retailers

* Gym and Hotel discounts

* Cycle to work scheme

* Vauxhall discounts

* Travel season ticket loans

Just click the Apply button to submit your application, it doesn't take long.

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