Credit Controller

D R Newitt
Loanhead, Midlothian
22000 - 25000
06 Dec 2018
Contract Type
Full Time

My client is looking for a Credit Controller to join their team immediately. They have over 1,500 client accounts with an average debtor balance of £1.5m. Average debtor days are currently 22 with a large number of clients paying cash on delivery or on 7-14 day terms. Around 50% of debt is collected via direct debit over the month.

The Role

  • Chase debt by telephone and email with a view to reducing debtor days.
  • Condition customers to pay within agreed terms.
  • Processing and generating reminder letters.
  • Investigating and resolving queries relating to non-payment of debts.
  • Liaise with Sales team to keep all involved informed of any potential problems with a customer's account
  • Manage relationship and transactions with Lawyers who handle formal debt recovery process
  • Maintain queries list of invoices in dispute by adding notes on accounting system
  • Prepare weekly report of debtors ledger with details of any issues
  • Attend bi-Weekly meetings with management on progress of debt collection and ~ any issues arising.
  • Build a good rapport with customers.
  • Ensure customer details are kept up to date
  • Manage one team member and ensure they meet agreed targets

The Candidate

  • Excellent communication skills
  • Results Driven
  • Financial Awareness
  • Customer Service
  • Intermediate Excel and comfortable using IT systems
  • Good Interpersonal skills and work well in a team

For more information please contact Wasim at D R Newitt.

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