Customer Service Administrator

£8.00 - £12.00 per hour
07 Dec 2018
Contract Type
Fixed term
Full Time

Customer Service Administrator Job

Your new company

A National Public Sector organisation based in Glasgow city centre is looking for a temporary customer service administrator to join their busy and growing team. Based in the heart of the city centre, a fantastic organisation to work for.

Your new role

This specific role is a temporary customer service/ administration position. This exciting opportunity will present the successful candidate with the responsibility of administering an important government scheme to comply with regulations. The positions key duties include:

Taking inbound calls from public
Processing information through in house systems
Update and maintain online systems in line with internal processes
Handling complaints
Accurate, concise and courteous communication with stakeholders
Conducting reviews of supplier data
Other general ad hoc office tasks

This is a temporary role for 4 months but potentially could be extended depending on client needs and performance.

This role will be paying £10 per hour and the hours of work are Monday - Friday, 9am - 5pm.

What you'll need to succeed

You must have prior experience working in a similar role and be comfortable with high volume workloads. In addition to this you must be comfortable dealing with clients of all levels, have excellent verbal and written communication skills, and the ability to produce accurate documentation to deadline.

Due to the urgent nature of my client's requirement, you must be immediately available for interview.

What you'll get in return

You will get a competitive rate of pay and the opportunity to join a growing and ambitious organisation where you will be challenged to progress your career.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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