Operations Manager- Catering

Servest Group Limited
08 Dec 2018
Contract Type
Full Time

Operations Manager - Contract Catering- onsite colleague restaurants

Location - Scotland, Boarders and North England

Package - Competitive Salary, plus vehicle, fuel card, laptop and phone

Atalian Servest are recruiting for an experienced Operations Manager to cover an portfolio of around 70 Contract Catering Business and Industry sites. You will have 2 Area Managers who each have a support manager assisting you with the contracts. Overall you will be responsible for the onsite Catering Managers/ Chef Manager at the sites, be a direct point of contact for the clients and be the face of the business- we are looking for a dynamic manager who wants to grow with our company and who can bring innovation to our management community. This role is reporting to a Regional Operations Director, the focus will be on delivering the outstanding service, driving sales and managing costs in a fast paced commercial environment.

Do you have a passion for quality service and fresh food? Are you up to date with current food trends? Do you have the ability to bring out the best in your team and enjoy working with like-minded managers? We are looking for an Operations Manager who leads from the front, understands financials, can guide and train people to manage a successful unit as well as maintain a profitable portfolio of contracts that is innovative in its food offerings.

What the position involves-
Day to day you will be responsible for finance, compliance, quality and the management of the catering units covering both fixed price and cost plus sites;
You will ensure sites are performing effectively and maintaining employee and customer satisfaction across the board.
You will be happy to travel around your sites, training staff, assisting managers and meeting with clients.
You will be leading, motivating and developing staff using the available skills and resources.
Liaising with Human Resources / Payroll and Operations teams at Head Office to maintain excellent customer service at site level.
Identify opportunities to expand business on sites through organic growth.
Work with HR to effectively carry out disciplinary and grievance hearings.
Regular audits and reviews, both financial and health and safety.
Involvement in new developments and supporting the sales team.

Skills and experience needed-
We are looking for an experienced Manager that is used to managing a large portfolio of contract catering sites with a background as an Area Catering Manager/ Cluster Clatering Manager/ District Catering manager or alike

You will have a track record of improving sales and maintaining costs- a Chef background would be advantageous but is not essential.

You will have the ability to influence and gain commitment as well as demonstrating a high level of customer focus.
You need a high level of planning and organisational skills as well as the ability to be flexible with working hours- this is not a 9am-5pm role
You will be used to finances, labour costs and managing P & Ls together with a strong leadership style with a focus on supporting and developing employees.
Strong IT Skills with a background of producing reports as well as a sound understanding of HR procedures.
You will be an excellent communicator with a 'can do' attitude, and are able to manage teams of people effectively.

Due to the nature of the role we can only progress candidates that have a Full UK driving license as the role is travelling between sites.

The role will also include some overnight stays- this is purely business lead

Additional Information:

ATALIAN SERVEST offer excellent career and development opportunities, as an organisation that is proud of its' You Choose philosophy - We believe in the opportunity to recognise and share success

Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations to be more efficient, effective and sustainable. We are an equal opportunities employer and rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender and nationality.

If you are interested in applying for this role and meet the above criteria, please click the apply button.


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