Customer Feedback/FOI Officer

Recruiter
East Lothian Council
Location
Haddington, East Lothian
Salary
23340 - 25512
Posted
12 Jan 2019
Contract Type
Permanent
Hours
Full Time
Vacancy Information

It is East Lothian Council's policy that successful applicants will be placed on the first point of the salary scale.

Salary £23340- £25512 per annum
Permanent full time position
35 hours per week
Monday-Friday
To start ASAP

Job Details

Contribute on a day-to-day basis to East Lothian Council’s Customer Feedback and Freedom of Information handling service ensuring best practice is maintained throughout the Council and that any statutory responsibilities are met.Provide responsive and efficient Customer Feedback, Freedom of Information/Environmental Information Regulations (FOI/EIR) and Subject Access Request (SAR) handling for all services within East Lothian Council and maintain accurate records and systems.

Please download the Job Outline/Person Specification (available under 'Related Documents') for the full range of tasks and duties associated with this job.  You will need to refer to these in order to complete the application form. 

You must ensure you meet every 'essential' criteria stated on the Person Specification to reach the interview stage.  In cases where the majority of applicants meet all the essential criteria, the desirable criteria will be used to form a final short-leet.

Job Requirements

Relevant Qualifications
Educated to HND or SVQ Level 4 in Business Administration or other relevant discipline and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.


Disclosure
This post involves accessing the public services network, therefore the preferred candidate will be subject to the Baseline Personnel Security Standards (BPSS). The preferred candidate will be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made by East Lothian Council.

Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the website.

Additional Information

For additional East Lothian Council employment information please click on the following link:

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If you require further information about this vacancy, please call, or email us on

Please note: we do not accept CV's. There is no function to allow you to upload a CV to MyJobScotland and we do not accept CV's by post or email. All our vacancies must be applied for by completing the on-line application form.

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